Step 1 · The Business Review · £195

See what your holiday let could do, in your own figures.

Before you spend anything on set-up, we look properly at your house, your bookings and your costs, and show you where the money is. It's optional, but it's where we recommend every owner starts.

  • Your own numbers, not ours. Built from your last 12 months of bookings, so every figure is about your house, not an average.
  • Know before you commit. See what you could save or earn each year before you spend anything on set-up.
  • Yours to keep. The report is yours whether you join or not. If Pinabo isn’t right for you, it will say so.

What your Review covers

  • Your real commission costs, booking site by booking site
  • Your pricing and occupancy against 5 to 10 comparable holiday lets nearby
  • Council tax or business rates: your band, the second homes premium, and whether your let could qualify for business rates and small business rate relief
  • How your property shows up when guests search for it by name
  • Where your direct bookings could come from, and what they could be worth
  • Your headline figure: what you could keep or earn each year
  • Three clear next steps and the plan we would recommend for you

All in a 5-page written report, talked through with you on a 45-minute call.

How it works

  1. Book and payChoose a time for your Review call, at least five working days ahead.
  2. Tell us about your letA short questionnaire (about 20 questions) and an export of your last 12 months of bookings. About 15 minutes.
  3. We do the checksCommission, pricing, comparable lets, council tax and business rates, and your online presence.
  4. Your Review callWe walk you through your report on a 45-minute call, and email it to you afterwards.

From booking to your Review call usually takes about 10 working days.

Step 2 · Set-up

The one big step to taking control of your holiday let.

Set-up gives you everything you need to take bookings directly, in your own name: your own website, your own booking system and payments, and every booking site you use on one calendar. We build it, test it and hand it over. You fill in one form and come to two calls.

£995 one-off, including VAT Done for you in 2–3 weeks · around 14 hours of skilled work Start with a free call

What it means for you

  • Guests can book you direct

    Your own website with live availability and secure payment, so guests who find you can book you with no booking site in the middle and no commission.

  • Everything in your name

    Your website, booking system, payment account and guest list all belong to you. Your business builds value you own.

  • One calendar, every booking site

    Airbnb, Booking.com and up to five sites in all, kept in step with your own website. No double bookings, no juggling.

  • Done for you, properly

    Around 14 hours of skilled work over 2 to 3 weeks. You fill in one form and come to two calls; we do the rest.

£7,400

Set-up pays for itself once about £7,400 of bookings come to you direct instead of through a site charging 15% commission. For an owner letting £35,000 a year, that's about 21% of a year's bookings, and the saving carries on every year after. Illustrative: 15% commission against a card fee of about 1.5% on a direct booking. Your Business Review works out your own figure.

Everything included

Your own website

  • Built for your property from your property details, in your own voice
  • Live availability, online booking and secure card payment
  • Connected to your own web address (a new domain and email can be set up for £95 if you need one)
  • Verified guest reviews shown on your site
  • Hosted, secured and monitored from day one

Your booking system

  • We help you choose the right booking system for your property, against clear written criteria
  • Your rates, booking rules and calendar set up for you
  • Set up in your name, with your own payment account, so guests’ money goes straight to you
  • Automatic guest emails: booking confirmation, welcome and review request

The booking sites

  • Help choosing which booking sites earn their keep for your property
  • Up to five booking sites connected, including Airbnb and Booking.com
  • Every site synchronised to one calendar, with your own website

Your guests and reviews

  • Your past guests brought into your own guest list, with the right data agreement in place
  • Reviews gathered from past guests for your new website
  • Ready for campaigns that bring guests back to book with you direct

Your paperwork

  • Your property details collected once, in a single form (your Pinabo passport)
  • Your certificates uploaded and each expiry date logged
  • Compliance reminders running from the day you go live

Tested, handed over, supported

  • A full test before launch: a real booking, payment, calendar sync, forms and reviews
  • A 45-minute handover call, and nothing goes live until you sign it off
  • A check-in after your first week and a call at 30 days
  • Your first scorecard at 90 days, showing how your direct bookings are going

How set-up works

  1. Kick-off call30 minutes to agree the timeline, the documents we need and your booking system.
  2. Your property passportOne form with everything about your property, so you never have to repeat yourself.
  3. We build itBooking system, booking sites, website, guest list and records, all set up in your name.
  4. We test everythingA real test booking and payment, calendar sync across every site, forms and reviews.
  5. Handover and go liveA 45-minute call to show you everything. You sign it off, and you’re live.

Step 3 · Your membership

Essentials: what keeps it all running.

Once your set-up is done, Essentials is how it stays looked after: your website hosted, secure and up to date, your booking system supported and your obligations kept on track.

Your website and booking system are only as good as the care they get after launch. That's why Essentials is part of every Pinabo plan: it's the foundation your set-up stands on, and the base every add-on builds from.

Rolling monthly, 30 days' notice. Your Business Review credit comes off it first.

Optional add-ons

Add the help you want. Save when you add more.

Each add-on is a monthly extra on top of Essentials. Add or drop one from the start of any month.

  • 10% off 2 add-ons
  • 15% off 3 or more add-ons
  • Taken off the add-on fees only

Growth

£69 a month

More direct bookings, season after season

We work on your prices and your past guests every quarter, so more of your bookings come direct and fewer nights go empty.

  • Quarterly pricing and revenue review
  • A quarterly direct-booking scorecard
  • Four campaigns a year to past guests who booked with you direct
  • Annual refresh of your listings on the booking sites
  • A pricing push if you fall behind on nights

Social

£29 a month

Stay in guests’ minds all year

Regular posts about your house and the area keep you in front of past guests and new ones, so they think of you first.

  • One or two social media posts a week
  • Seasonal and local content about your area
  • Extra posts in the peak booking weeks

Advice line

£19 a month

A real person when you need one

A named contact who knows your property, on the phone or on a booked call, for the questions that can’t wait for an email.

  • A named contact who knows your property
  • Phone calls, or a call booked at a time that suits you
  • Straight answers on pricing, guests, rules and suppliers

Financials

£59 a month

Books done, no tax surprises

Your bookkeeping and Making Tax Digital updates done for you, with a clear monthly view of what the house actually makes.

  • Bookkeeping and quarterly Making Tax Digital updates
  • A monthly profit and loss report
  • A tax set-aside estimate
  • Profit by booking channel
  • A business-rates evidence pack

VAT bookkeeping

£60 a month

For VAT-registered owners

Your VAT records and returns handled alongside your Financials add-on.

  • VAT records kept month by month
  • Quarterly VAT returns prepared

Needs the Financials add-on.

Example

Essentials with Growth and Social: £29 + £98 in add-ons, less 10% bundle discount (£9.80) = £117.20 a month, including VAT.

Other costs

Nothing hidden.

Your booking system subscription and any booking-site commission are paid by you directly, in your name, and card payments on direct bookings carry the payment provider's usual fee. We set out the real figures in writing before you commit to anything.

Optional one-off extras

  • Extra booking channels, beyond the first five£75 each
  • Domain name and email set-up£95
  • Professional photography, through a local partnerPartner price, quoted upfront

Book your free discovery call

Tell us a little about your holiday let.

We'll reply within one working day to arrange a time that suits you.

  • 20 minutes, by video, phone or in person
  • Free, with no obligation
  • A real person, not a sales script

Prefer email?

hello@pinabo.co.uk

Please tell us your name.

Please enter a valid email address.

Please tell us roughly where the property is.

How do guests book with you today? (tick any)
How would you like to talk?
Add a few more details (optional, helps us prepare)

We'll use your details to reply to your enquiry and arrange your call. See our privacy notice for how we look after your information.

Questions owners ask us

Do I have to have a Business Review?

No, it's optional, and you can go straight to set-up after your free call. But almost every owner starts with one, because it shows you in your own figures what Pinabo could do before you commit to set-up. And if you join within 30 days, the £195 comes back to you off your membership.

How does the Business Review credit work?

Sign up within 30 days of your Review call and the full £195 is taken off your membership bills, starting from the month you go live, until it's used up. On Essentials alone, that's your first 6 months paid for, with £21 off the month after.

Why is Essentials part of every plan?

Because your website and booking system need looking after once they're built: hosting, security, updates, support and the reminders that keep your obligations on track. Essentials is how we do that, so it's the one monthly part every member has. It's rolling monthly with 30 days' notice.

Do I have to take any add-ons?

No. Essentials at £29 a month is a complete membership on its own. Add-ons are there if you want more help, and you only pay for the ones you choose.

Can I change my add-ons later?

Yes. Add or drop an add-on from the start of any month. Your bundle discount is worked out on the add-ons you have that month.

How does the bundle discount work?

Take more than one add-on and the add-on fees are reduced: 10% off with 2, 15% off with 3 or more. The discount comes off the add-on fees only, not Essentials or one-off costs.

Can I pay yearly?

Yes. Pay for a year upfront and you pay for 11 months instead of 12, on Essentials and any add-ons you choose.

Do I have to leave Airbnb or Booking.com?

No. The booking sites bring valuable first-time guests, and most members stay listed. We help you choose the sites that earn their keep, connect them to one calendar, and build your direct bookings alongside them.

Who owns my website?

You do. It is built for your property, carries your name, and is yours to keep. Pinabo hosts it, keeps it secure and makes your updates as part of your membership.

Who owns my booking system and my guest list?

You do. Your booking system account is set up in your name, and Pinabo is given user access to manage it for you. Your guest list is built with each guest's consent and belongs to your business, which also makes it part of what your business is worth.

Is there a contract?

Membership is rolling monthly with 30 days' notice. We'd rather earn your membership each month than lock you in.

Are the prices really VAT-inclusive?

Yes. Every price on this page includes VAT, so what you see is what you pay.

What else will I pay?

Your booking system subscription and any booking-site commission are paid by you directly, in your name. Card payments on direct bookings carry the payment provider's usual fee. We set all of this out in writing, with real figures, before you commit to anything.

Do you handle compliance for me?

We keep it on track for you: a calendar of what is due, reminders before deadlines, and a safe place for your certificates and records. The legal responsibility stays with you as the owner, and where you need a specialist, we will point you to one.

Where do you work?

We are starting with owners across Chichester, Arun and the West Sussex coast, where we can visit in person. We can also work with owners anywhere in England by video call.

What happens on the free call?

It is a relaxed 20-minute conversation, by video, phone or in person. We'll ask how your guests book today, what you pay in commission and what you'd like the house to earn. If we can help, we'll suggest a Business Review. If we can't, we'll say so.