Next steps

Easy to start, and no risk in asking.

It starts with a free conversation. From there, every step is clear and priced upfront, so you always know what you're getting and what it costs.

How it works

Call, Review, Set up, Grow.

Step 1 · Free

Your free discovery call

  • What it is: a 20-minute conversation about your holiday let, how guests book today and what you'd like it to earn
  • How: by video call, phone, or in person if you're in West Sussex
  • Cost: free, with no obligation
  • You come away with: a straight answer on whether Pinabo can help, and where the biggest opportunity is likely to be

Step 2 · £195

Your Business Review

If it looks like we can help, the Business Review works out the detail from your own figures.

  • Your real commission costs, channel by channel
  • Your pricing and occupancy against what the house could do
  • Where your direct bookings could come from
  • Business rates and compliance checks
  • A 5-page written report, talked through on a 45-minute call

The £195 is credited against your membership if you join within 30 days.

  1. We set it up

    Your website, booking system, payments and booking-site connections, done for you and checked with you before anything goes live. Typically 2–3 weeks.

  2. We help it grow

    Ongoing support through your membership: updates, reminders, reviews of your pricing and figures, and campaigns to bring guests back, depending on your tier.

How Pinabo charges

A one-off set-up, then a simple monthly membership.

Fixed fees, never commission. We earn the same whether your guests book direct or not, so our advice is about what's best for your business. All prices include VAT.

One-off set-up

£995 one-off, including VAT

Everything you need to take direct bookings, set up for you.

  • Your own website, built for your property, that you own
  • Booking system and channel manager set up in your name
  • Secure online payments, paid into your own account
  • Up to 5 booking channels connected, including Airbnb and Booking.com
  • One calendar across every channel, so no double bookings
  • Automatic guest emails: confirmation, welcome and review request
  • Your property details collected once, in a single form
  • Everything checked with you before it goes live

Then choose your membership

Rolling monthly, 30 days' notice. Membership is what keeps your website hosted, secure and up to date.

Getting control

Essentials

£29 a month

Your website kept safe and up to date, and your obligations kept on track.

  • Hosting, security and monitoring for your own website
  • Three content update requests a year
  • Compliance calendar with reminders, including new short-let registration rules as they arrive
  • A document vault for your certificates and records
  • A 70-night letting tracker, so you know if you are falling behind
  • Verified guest reviews shown on your website
  • A place in the Pinabo club directory
  • Email support
Hands-off books

Managed

£139 a month

Everything in Complete, with the bookkeeping done for you.

  • Everything in Complete
  • A named contact who knows your property
  • Bookkeeping and quarterly Making Tax Digital updates
  • A monthly profit and loss report
  • A tax set-aside estimate, so there are no surprises
  • Profit by booking channel
  • A business-rates evidence pack

Bookkeeping in Managed is for owners who are not VAT-registered.

Optional extras: extra booking channel £75 each · domain name and email set-up £95. Your booking system subscription and booking-site fees are paid by you directly; we'll set out the figures before you commit.

Book your free discovery call

Tell us a little about your holiday let.

We'll reply within one working day to arrange a time that suits you.

  • 20 minutes, by video, phone or in person
  • Free, with no obligation
  • A real person, not a sales script

Prefer email?

hello@pinabo.co.uk

Please tell us your name.

Please enter a valid email address.

Please tell us roughly where the property is.

How do guests book with you today? (tick any)
How would you like to talk?
Add a few more details (optional, helps us prepare)

We'll use your details to reply to your enquiry and arrange your call. See our privacy notice for how we look after your information.

Questions owners ask us

Do I have to leave Airbnb or Booking.com?

No. The booking sites bring valuable first-time guests, and most members stay listed. We help you choose the sites that earn their keep, connect them to one calendar, and build your direct bookings alongside them.

Who owns my website?

You do. It is built for your property, carries your name, and is yours to keep. Pinabo hosts it, keeps it secure and makes your updates as part of your membership.

Who owns my booking system and my guest list?

You do. Your booking system account is set up in your name, and Pinabo is given user access to manage it for you. Your guest list is built with each guest's consent and belongs to your business, which also makes it part of what your business is worth.

Is there a contract?

Membership is rolling monthly with 30 days' notice. We'd rather earn your membership each month than lock you in.

Are the prices really VAT-inclusive?

Yes. Every price on this page includes VAT, so what you see is what you pay.

What else will I pay?

Your booking system subscription and any booking-site commission are paid by you directly, in your name. Card payments on direct bookings carry the payment provider's usual fee. We set all of this out in writing, with real figures, before you commit to anything.

Do you handle compliance for me?

We keep it on track for you: a calendar of what is due, reminders before deadlines, and a safe place for your certificates and records. The legal responsibility stays with you as the owner, and where you need a specialist, we will point you to one.

Where do you work?

We are starting with owners across Chichester, Arun and the West Sussex coast, where we can visit in person. We can also work with owners anywhere in England by video call.

What happens on the free call?

It is a relaxed 20-minute conversation, by video, phone or in person. We'll ask how your guests book today, what you pay in commission and what you'd like the house to earn. If we can help, we'll suggest a Business Review. If we can't, we'll say so.